The Envelope Support
Email conor@conorhannah.com and you will get a reply from the person who built the app. Include your iPhone model and iOS version if something is not working.
What the app is for
It asks the questions a family faces in the first days after a death, in plain words, and turns your answers into one printed document: who to call, where the will is, which banks and insurers you use, what the pets need, how to get into your phone, and what you would like. The quick start is twelve questions and gives you a first copy in about fifteen minutes. The rest fills in at your own pace.
Writing in your own words
The last section, Other notes, asks you nothing. It is a blank page for whatever the questions did not cover: why you chose what you chose, where something odd is kept, a few words meant for one person. You can also add separate notes with their own headings, so a family can find the one they need. All of it prints at the back of the document, in full, however long you write.
It never asks for secrets
There is no field for a password, a PIN, a card number or a full account number, and there never will be. Write where things are and who to contact: the bank and the branch, the password manager and where its emergency kit is kept. The document is a map to the things that matter, not the things themselves.
Reading it on the phone
Tap Read it on the home screen and the whole envelope appears on screen in large, plain type, with every phone number ready to dial. This is what someone holding your phone needs in the first hour, before anyone has found the paper copy. It is free whether or not you have bought the unlock. If you have turned on the Face ID lock, your iPhone passcode still opens the app, so the person you trust who knows your passcode can get in.
Printing and sharing
Tap Print or share the envelope. Choose A4 or Letter, then send the PDF to a printer with AirPrint, save it to Files, or share it. The free version prints the first two pages, which hold the answers that matter most. After printing, the app asks where you will keep the paper copy and prints that on the cover of the next one.
Passphrase on a shared copy
If you send the PDF to one trusted person, turn on the passphrase before sharing. The file then opens only with that passphrase, which you give them another way. The app does not keep it and cannot recover it.
Face ID lock
In More, turn on Lock with Face ID. The app then asks iOS to confirm it is you when it opens, with your iPhone passcode as the fallback. A quick switch to another app does not lock it again; anything longer than half a minute does. Your iPhone needs a passcode set for the lock to be available.
Backup, and moving to a new phone
In More, tap Back up to a file. Choose a passphrase and the app makes a single .envelope file, encrypted with it, that you can save to Files or AirDrop to your new phone. On the new phone, open the file, or use Restore from a file in More, and type the same passphrase. Nothing else is stored anywhere, so the backup is the only copy besides the phone itself.
Reminders
In More, choose how often to be reminded to check the envelope. The reminder is a local notification on your phone; nothing is sent anywhere.
The unlock, purchases and restoring
The full document is a single purchase through the App Store, with no subscription. It prints every section, adds the passphrase option and the backup file, and includes whatever the app gains later. If you reinstall or change phones, open More and tap Restore purchases while signed in with the same Apple Account. Family Sharing is enabled.
Privacy
Nothing you write leaves your phone. The full policy is at privacy.